HH Global_Sustainability Annual Report

INNOVATION WITH PURPOSE | Sustainability Report FY21

COVID-19 Response Global crisis

The World Health Organization (WHO) declared COVID-19 a global pandemic on March 11, 2020. Less than two months later, WHO reported that the number of global cases had exceeded 5.9 million. HH Global implemented practical measures to safely navigate this unprecedented period in its history. Their success is a testament to the strength of relationships with employees, suppliers, and clients. Now, more than ever, HH Global focuses on putting people first to ensure the continued safety and well-being of employees in the ongoing battle to overcome the COVID-19 pandemic.

Prioritizing safety in the workplace

The health and safety of employees remains a top priority. Since the early stages of the COVID-19 outbreak, the Incident Management Team has been operating to respond to public health authorities’ announcements and to swiftly implement remedial measures for each country. Timely and transparent updates have been provided to employees regarding the impacts, including each business function’s situation and reactive measures.

The wide-reaching impact of the pandemic has required an adaption to a new work environment that promotes the safety and well-being of all employees and suppliers. The continued aim is to establish a safe and efficient work environment while minimizing the disruption faced by clients that access the products and services.


• All staff receive Regional CEO messages and updates • Implementation of international business travel ban

• Distribution of the COVID-19 prevention guidelines and materials

• Mandating face masks when entering all HH Global facilities

• Recommendation to refrain from unnecessary domestic and international personal travel • Implementation of an organization-wide work from home policy for all applicable roles • Virtual meeting and conference functionality implemented via video conferencing applications • Provision of a financial contribution to COVID-19 testing and medical expenses for employees in countries without a national health service

• Provision of thermometers and hand sanitizers in all HH Global facilities • Implementation of social distancing measures in all HH Global facilities

• Daily COVID-19 impact monitoring of all HH Global facilities

• Implementation of additional employee resource and support groups

40 PEOPLE AND PLANET | Global Crisis - COVID-19 Response

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